Product Manager/Salesforce Admin role is a part of a systems team under Finance. In this role you will be responsible for owning and managing the Salesforce roadmap. You will work closely with global Commercial teams to help identify business challenges and solutions through leading requirements design, evaluating existing implementations and helping build tools and processes that scale.
To be successful in this role you’ll need to use your analytics, business skills and raw smarts to solve complex problems, be comfortable working with a high level of ambiguity and have confidence to push back on requests that aren’t in the best interest of the overall organization. You must have a demonstrated understanding of various business functions and processes and ensure that provided solutions align with the overall business strategy.
Significantly contribute to the overall platform strategy to support our Revenue, Business Analytics and Finance organizations
Interface with business partners and senior leadership to ensure projects have proper impact and adoption; clearly communicate direction and priorities across all stakeholders
Drive and challenge business units on their assumptions of how they will successfully execute their plans in Salesforce.com by applying your knowledge of the platform as well as system design best practices.
Act as a technical lead to review and make design and implementation suggestions; clearly communicate requirements to development team
Drive all Product Launch decisions including the management of all alpha/beta feedback
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional & non-functional requirements; Use cases; User stories; Screen and interface designs; Reporting & data requirements; As-is and To-be process flows.
Identify, document, and communicate operational processes and all training documentation for Amobee’s use of Salesforce; conduct user training
Provide daily support to global users; identify top issue drivers and propose solutions to mitigate
Assist in development of shared Salesforce tools and infrastructure, including analytics, audit and alerting systems.
Maintain working knowledge of new CRM functionality to identify what impact it may have on the user base; Review, evaluate, and recommend new Salesforce features and/or new business use-cases and how they can best integrate with Salesforce Infrastructure
Ensure best-in-class security standards are developed and maintained
Perform hands-on configuration of all new and existing functionality including user management, security, custom objects, page layouts, validations, workflow, flows, process builders, reports and dashboards and customized applications to support internal Salesforce environment
Bachelor’s degree or compensating work experience
4+ years previous experience implementing and configuring Salesforce.com &/or cloud infrastructure (Salesforce.com admin certification preferred)
Fluent with Lightning, but comfortable navigating in Classic
Operational experience in maintaining and updating large-scale Internet services and sales operations
Understanding of, and demonstrated successful experience with Salesforce.com architecture and the following modules: applications, objects, formula fields, custom views, and other intermediate complexity content
Understanding of the capabilities and constraints of the Salesforce CRM application coupled with good understanding of general business processes (Sales, Marketing, etc.)
Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users; strong attention to detail
Excellent communication and data presentation skills, including executive presence, an ability to effectively communicate with both business and technical teams and command of group dynamics in order to drive team and stakeholders to effective decisions or consensus
Strong negotiation and problem-solving skills, with energy & enthusiasm for solving unknowns
Analytic and quantitative capabilities – ability to use data to drive product decisions and process improvements
Appreciation for the software development process and the varying personalities in the cross-functional groups we work with
Sees ahead clearly, can anticipate future consequences and product trends accurately; has broad knowledge and perspective, and is future-oriented
Experience Managing vendor relationships and third party integrations
Experience with integrating Salesforce 3rd party solution providers and products
Knowledge of Agile development practices, particularly sprint planning and assessment
Digital Marketing experience
Advanced experience with Collaboration tools (ex: Atlassian Tools [Jira, Confluence, etc.], GSuite, Slack, etc.)
The world’s leading independent advertising platform, Amobee unifies all advertising channels—including TV, programmatic and social—across all formats and devices. We provide marketers with streamlined, advanced media planning capabilities powered by in-depth analytics and proprietary audience data. Our platform and technology, provides the most advanced advertising solutions for the convergence of digital and advanced TV— including linear TV, over the top, connected TV, and premium digital video. Enabling advertisers to plan and activate across more than 150 integrated partners, including Facebook, Instagram, Pinterest, Snapchat and Twitter.
Amobee has been named to Fortune’s Top 10 Best Workplaces in Advertising and Marketing. Amobee’s platforms have been widely recognized amongst our industry winning numerous awards in technology innovation, see all Amobee Awards. We are a wholly owned subsidiary of Singtel, one of the largest telco companies in the world, reaching over 700 million mobile subscribers in 21 countries. Amobee operates across North America, Europe, Middle East, Asia and Australia. For more information, visit amobee.com or follow @amobee
In addition to our great environment, we offer a competitive base salary, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Amobee.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.